Personal Data & GDPR Privacy Policy

Personal Data

Information Related to GDPR

The information collected through this form is recorded in a computer file by Wisecom Group SPRL for the management of purchases and customer management. This information is retained for 3 years (from the last contact) and is intended for the marketing department and the sales department (established within the European Union).

In accordance with data protection legislation, you may exercise your right to access data concerning you and request corrections by logging into your customer account. For any additional information about how we process your personal data, please do not hesitate to contact our teams, and we will be happy to assist you!

Although we do not favour these methods, we inform you of the existence of the telephone marketing opt-out list "Bloctel", on which you can register here: https://conso.bloctel.fr/

What information is collected during my visit to Stand-Direct?

Information collected passively during your visit to our website is gathered to help us understand how our site is being used so that we can continuously improve its content, performance, relevance and usefulness. We collect two types of passive data: navigation data and device-related data.

Navigation Data

Navigation data includes log files and browsing path data. This allows us to identify the user from their web browser and operating system, to determine the date and duration of their visit to the website, which pages they view and the address of the previously visited website.

We collect this information and use it to better administer our website, improve its content and implement aggregate statistics for research and marketing strategy purposes.

Device Information

Device information corresponds to your IP address, your device model, the version of your operating system, your unique device identifiers, your mobile network information, and your phone number.

We collect this information to associate your device identifiers or phone number with your account.

Cookies

To serve our online users, we use "cookies" and similar files to personalise their browsing experience. Cookies are small data files transferred to your computer, mobile phone or other device by your web browser following a request from a website. There are two main categories of cookies: session cookies that allow websites to link the actions of a visitor during a browsing session and persistent cookies that remain on your computer or device for a specified period (they allow a website to be personalised for a user, for example by remembering passwords and preferences so users do not have to re-enter them.).

Here is the list of cookies used on our website:

General Questions

How can I access or retrieve all my personal data?

From your customer account, a "My Personal Data" tab is accessible where you can download an export of all personal data collected by our shop in PDF or CSV format.

How can I request deletion of all my personal data?

We invite you to send a message via our contact form for any request to delete your personal data, providing justification for your request.

How can I request anonymization of a question or comment posted on Stand-Direct?

We invite you to send a message via our contact form for any request to remove your comments or questions from our site.

How can I contact the Data Protection Officer designated at Stand-Direct?

The Data Protection Officer, responsible for implementing compliance with the European data protection regulation (GDPR) within Wisecom Group, can be reached at the following email address: rgpd@wisecom-group.com. Our Officer is at your disposal to inform and advise you, ensures compliance with the regulation, verifies all GDPR-related processing and is available to cooperate with the supervisory authority.